Privacy Policy for Momentum
By using our app and/or website, you consent to our terms listed below
- Effective Date: 1st May 2026
- Version 1.0.0
- Download as PDF
On this page
1. Introduction and Acceptance of Terms
This Privacy Policy outlines how AMNOVA LIMITED (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects your personal data when you use the Momentum mobile application, the websites momentum-pt.app and momentum-pt.co.uk, and all associated services (collectively, the “Platform”).
We are committed to safeguarding your privacy and ensuring your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect various categories of data to provide and improve the Platform, including:
Identity and Contact Data: Names, email addresses, and account login credentials.
Financial and Transaction Data: Details about payments to and from you, and other details of subscriptions you have purchased. (Note: actual card details are securely processed directly by our payment gateways).
Platform and Usage Data: Workout history, uploaded videos, exercise logs, app interaction metrics, IP addresses, device types, and operating system information.
Health and Biometric Data (Special Category Data): To facilitate fitness programming, we may collect physical and health-related data, including but not limited to weight, bodily measurements, injury history, and dietary requirements. Processing this data requires your explicit consent, which is obtained at the point of collection.
Client Data Provided by PTs: Personal Trainers (“PTs”) may input data regarding their clients into the Platform. PTs represent and warrant that they have obtained the express, documented consent of their clients before uploading or sharing any client personal or health data on the Platform.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of a Contract: To register you as a new user, process payments, and deliver the Platform’s core functionality (e.g., assigning workouts, hosting videos).
Consent: To process special category health and biometric data, or to send direct marketing communications (where you have opted in).
Legitimate Interests: To analyse usage trends, troubleshoot technical issues, improve the Platform, and ensure network security.
Legal Obligation: To comply with financial reporting, regulatory, or legal requirements.
4. Third-Party Processors and Data Sharing
To operate the Platform effectively, we engage trusted third-party service providers who act as data processors on our behalf. These include:
Payment Processing: Stripe, PayPal, Apple (for in-app purchases), and Google (for in-app purchases).
Infrastructure and Hosting: Google Cloud, WordPress, and Hostinger.
Communications: Brevo (for transactional emails).
Business Operations: PMSuite.
We may also disclose your personal information to third parties if AMNOVA LIMITED is acquired by a third party, or if we are under a duty to disclose or share your data to comply with any legal obligation or regulatory request.
5. International Data Transfers
Some of our third-party processors (such as Google, Apple, and Stripe) are based outside the United Kingdom and the European Economic Area (EEA). Whenever we transfer your personal data outside the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We transfer data to countries that have been deemed to provide an adequate level of protection for personal data.
We use specific contracts approved for use in the UK (International Data Transfer Agreements or Standard Contractual Clauses) which give personal data the same protection it has in the UK.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Active account data is retained for the lifetime of your account.
Upon account closure, standard profile and workout data is securely deleted or anonymised within 30 days.
Transactional and financial records are retained for up to six (6) years to comply with UK tax and accounting laws.
7. Cookies and Tracking Technologies
We use cookies, local storage, and similar tracking technologies to distinguish you from other users of the Platform. This helps us provide you with a seamless experience when you use our app or browse our websites, allows us to remember your preferences, and helps us to improve our services.
8. Security Measures
We have put in place robust, commercially reasonable security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.
9. Your Data Subject Rights
Under UK data protection laws, you have rights relating to your personal data, including the right to:
Request access to your personal data.
Request correction of incomplete or inaccurate data.
Request erasure of your personal data (the “right to be forgotten”).
Object to processing or request restriction of processing.
Request the transfer of your personal data to you or a third party (data portability).
Withdraw consent at any time where we are relying on consent to process your data.
To exercise your right to request the deletion of your data, please visit:
momentum-pt.app/deletemydata
For all other data rights requests, please contact our Data Protection team.
10. Changes to This Privacy Policy
We keep our Privacy Policy under regular review. Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by email or via an in-app notification.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales, regardless of the user’s geographical location.
Contact Us
For any queries, you can contact the relevate team on the details below: